EMPOWERING CUSTOMERS WITH GOLDCITYMALL
GoldCityMall is a globally localized network marketplace that facilitates suppliers and consumers to interact and transact in a connected B2B and B2C ecosystem.
A Marketplace That Connects
Breaking from the traditional linear model, Gold City Mall is forming a new breed of network marketplace platform that encourages bi-lateral interactions and exchanges to take place within the business, among businesses as well as with customers in the Jewellery Industry.
Gold City Mall platform creates opportunities for all stakeholders to collaborate and transact facilitated by secured, shared and interoperable infrastructure, powered by data and governed by shared values. It brings together people and processes to enable value exchanges throughout the system with the use of emerging technologies.
In The Forefront Of Technology
RETAILER'S PORTAL
Retailers can mange all the orders in one place and deliver better service with advance analytics.
MOBILE APP
A dedicated mobile app that allows customers to discover and shop on the go.
WEBSITE
A beautifully curated website that showcases jewellers and their products in one place.
KEY FEATURES
INTERACT WITH CUSTOMERS
We offer you in-built live chat for direct interaction with your customer, so you can provide personalized service.
QUICK STORE INSIGHTS
Get real-time reports and actionable insights on your products, orders, searches, payment, number of visitors.
PAYMENT DIRECTLY IN YOUR ACCOUNT
With a cash-on-delivery payment method, you can easily accept payment directly via card or cash.
24X7 REAL-TIME PRICING
Always get the right price for the precious metal with real-time price updated every minute to avoid losses.
YOUR VERY OWN ONLINE STORE
You can treat this as your own online store with your brand logo, banners, offers and product catalogue.
PEER-TO-PEER NETWORK TO TAP
Transparent network for jewellers, manufactures, sellers and buyers to create a healthy competition.
traditional gold souk
VS
Goldcity MAll
| RESTICTED | ACCESSIBILIY | UNRESTICTED | ||
|---|---|---|---|---|
| Dependent on Multiple in- store factory | CUSTOMER CONVERSATION | Higher changes due to seamless services | ||
| Non uniform | SERVICES | Well integrated on a single platform | ||
| Limited hours | TIME | 24/7 Avability | ||
| Bargaining | PRICE POINT | Non negotiable | ||
| Chaotic | OPERATIONS | Seamless | ||
| In person | DELIVERY & PICKUP | Automated at door step |
Case Studies
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